Frequently Asked Questions
Everything you need to know about our toys and fragrances
Are your perfumes 100% authentic?
Yes, we guarantee that all fragrances sold at OLGA TOYS AND PERFUMES are 100% authentic and sourced directly from authorized distributors or original manufacturers.
Are the toys safe for children?
Safety is our priority. All our toys undergo rigorous quality checks and comply with international safety standards, ensuring they are non-toxic and age-appropriate.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 14-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, perfumes cannot be returned once the cellophane seal is broken.
Do you offer gift wrapping services?
Absolutely! We provide premium gift wrapping options for both our toy collections and perfume sets. You can select this service at the checkout page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.