Returns & Exchanges
At OLGA TOYS AND PERFUMES, we want you to be delighted with your beauty and play essentials. If you are not completely satisfied, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for return to receive a Return Authorization number.
Prepare the Package
Ensure items are in their original, sealed packaging; for hygiene reasons, opened perfumes and beauty products cannot be accepted.
Ship the Items
Securely pack your items and use the provided prepaid shipping label or your preferred carrier to send the package to our warehouse.
Receive Your Refund
Once our quality team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing